Technology Support Specialist (Instructional Support Technician II), UPDATED*

Apply now Job no: 515323
Work type: Staff
Location: Sonoma
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Library
Position Description

Application Process

This position is open until filled. For full consideration, please submit an application, along with a cover letter and resume.

Please review the position description listed above for full scope of responsibilities and qualifications.

Job Summary

Reporting to and under supervision of the Senior Director for Technology and Access Services (SD), the Technology Support Specialist (TSS) provides comprehensive technical support services for University Library equipment including, but not limited to, instructional technology in library classrooms, specialized equipment in support of library services, and technical computer support in collaboration with the SSU Information Technology (IT) Department.

The TSS works closely with the SD, the Library Technology Committee, and the University I.T. Department to maintain and improve library equipment and the general technology environment, support library technology projects as assigned, research solutions, and provide recommendations. The TSS helps faculty develop new instructional activities by acting as a resource in materials and equipment utilization, and assists library administration in planning and implementing new services, and provides work direction and training to library technology and Makerspace student assistants.

Key Qualifications

This position requires the equivalent to three years of experience providing instructional support services for a library or other academic unit or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for one year of the required experience or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a related discipline may be substituted for two years of the required experience. Proficiency with computers and Microsoft Windows, Google Suite, and Macintosh operating systems required. Preferred qualifications include experience with specialized library and Makerspace equipment and knowledge of standard academic computing applications, including multimedia applications; graphics applications and network applications such as WWW tools. Successful completion of a pre-placment physical examination is required.

Salary and Benefits

Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,180 to $4,760* a month. This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.

For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.

Supplemental Information

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. 

The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption and thereafter comply with routine campus testing requirements. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more about the vaccination requirement at Sonoma State, please visit: https://covid19.sonoma.edu/vaccine-requirement-information.

CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

For questions related to the application process, please reach out to hr@sonoma.edu. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process.

Advertised: Pacific Daylight Time
Applications close:

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